August 28, 2025Oliver

How to Create a Content Marketing Strategy: Expert Tips

Content without strategy is just noise. If you want to attract potential customers, grow website traffic, and drive business goals, you need a content marketing strategy that actually works.

That means more than just writing blog posts or uploading social media content. It means having a documented content marketing strategy that maps out your audience's pain points, defines your content creation process, and guides how you deliver content.

The reality? Only 40% of B2B marketers even document their content strategy. That’s where most brands fall behind.

In this guide, we break down what makes a great content marketing strategy. You’ll learn how to map content to your customer journey, use the right content formats, and get more value from your social platforms and search engine presence.

Content Marketing vs Content Strategy vs Content Plan

These three terms get thrown around a lot—but they are not the same.

A content marketing strategy focuses on how you use valuable content to attract potential customers and support your business goals. It’s about reaching the right target audience through blog posts, video content, social media posts, and more. This includes defining what success looks like, which channels to use, and how to move users through the content marketing funnel.

A content strategy goes deeper. It deals with how your team will manage content creation, delivery, and performance across all platforms. This includes setting a clear content creation process, managing existing content, and aligning everything with your digital marketing strategy.

A content plan is the tactical layer. It’s where your team maps out content formats, publishing schedules, and responsibilities. Your content calendar, editorial calendar, and distribution process all sit here.

A successful content strategy connects all three. It keeps your marketing team aligned, supports content marketing efforts, and drives results across platforms, search engines, and your website.

Aspect Content Marketing Content Strategy Content Plan
Purpose To attract and convert customers through valuable content To manage and align all content efforts across platforms To organise the execution of content across timelines and teams
Focus Audience engagement and business goals Internal workflows, governance, and alignment Formats, publishing schedule, team responsibilities
Key Components Blog posts, video, social media, content funnel Creation process, content governance, performance tracking Content calendar, editorial planning, distribution tasks
Primary Questions What content will attract customers? Where will it be published? How is content managed and aligned with digital marketing goals? When and how will content be published? Who is responsible?
Level Strategic marketing layer Operational and governance layer Tactical and execution layer
Output Examples Blog articles, videos, social media campaigns Guidelines, workflows, CMS structure Editorial calendar, task assignments, timelines
Relationship to Others Informed by strategy, executed through the content plan Connects marketing goals with daily content efforts Executes both the strategy and marketing goals in action

Why You Need a Documented Content Marketing Strategy

Without a documented content marketing strategy, your content risks going nowhere. You might post on social media or publish blog posts, but without direction, those efforts rarely deliver consistent results.

Having a written plan helps your marketing team focus on what matters. It defines your goals, sharpens your message, and gives structure to your content creation process. Every piece of content has a clear purpose, whether it’s for growing website traffic, attracting prospective customers, or supporting customer retention.

A strong strategy also improves how you manage content across different marketing channels. It makes your content calendar more efficient and keeps your sales team and content team on the same page. You waste less time, avoid repeated topics, and stay aligned with your broader marketing strategy.

Businesses that follow a documented strategy see better results. They track performance with key performance indicators, make informed decisions using tools like Google Analytics, and deliver content that meets their audience’s needs.

If your goal is to create content that works, start by putting a structure behind it.

Steps to Create a Successful Content Marketing Strategy

Creating a successful content marketing strategy starts with clear goals and a deep understanding of your audience. From content planning to performance tracking, each step helps turn ideas into results. The process below will guide your marketing team in building a strategy that drives traffic, engagement, and long-term growth.

1. Set Your Business Goals and KPIs

Every successful content marketing strategy starts with clear, measurable goals. You create content, but you can’t tell if it’s working. Or worse, you waste resources chasing the wrong outcome. Your goals act as your direction. Your key performance indicators (KPIs) help you track how close you are to hitting those goals. Together, they give your content marketing efforts purpose and structure.

Start With the Business Objective

Content should not exist for content’s sake. It needs to support real business outcomes. These might include:

  • - Increasing brand awareness
  • - Generating leads
  • - Growing organic traffic
  • - Boosting newsletter signups
  • - Improving customer retention
  • - Supporting product launches
  • - Driving more sales

For example, if your business goal is to grow your email list, your content should include lead magnets like ebooks, gated videos, or exclusive webinars. If the goal is to drive traffic from search engines, you’ll need a focus on SEO blog posts with strong keyword intent.

Use KPIs to Track Success

A KPI is a measurable value that shows how well you’re progressing toward your goal. It removes the guesswork from content creation and helps your team stay accountable. Here are some examples of common goals matched with practical KPIs:
Goal Relevant KPIs
Increase organic traffic Monthly sessions from Google Search, keyword rankings, time on page
Generate leads Number of new form fills, downloads, or signups tied to content
Grow newsletter subscribers Email opt-ins from content, conversion rate on signup forms
Boost engagement Likes, comments, shares, saves, follower growth
Improve customer retention Repeat visits, email open rates, engagement on support content
Increase conversions Click-through rate, conversion rate from blog to landing page

Make Goals SMART

To get better results, turn your goals into SMART goals:

  • - Specific: Avoid vague goals like "grow our audience." Be clear.
  • - Measurable: Attach a number or data point.
  • - Achievable: Be realistic based on resources.
  • - Relevant: Align the goal with business needs.
  • - Time-bound: Set a deadline to stay focused.

Here are two SMART goal examples:

  • - Grow organic traffic by 30% over the next 6 months through weekly SEO blog content.
  • - Increase engagement by 15% in Q3 by posting more customer stories and behind-the-scenes content.

Align KPIs With the Funnel

Each stage of the funnel has different metrics:

  • - Top of Funnel: Focus on reach and visibility. Use impressions, website visits, social shares, or views.
  • - Middle of Funnel: Prioritise engagement and nurturing. Use time on page, email signups, or bounce rates.
  • - Bottom of Funnel: Measure action. Use conversions, sales, or booked calls.

Matching your KPIs to the right funnel stage helps you pick the right formats, such as blog posts for search visibility or video content for engagement.

Revisit Your Goals Often

Review your KPIs every month. Adjust as needed to keep your content aligned with actual performance.

Setting clear goals and tracking progress with the right KPIs gives your content strategy a strong foundation. It also helps you make smarter decisions, prove value to stakeholders, and scale your marketing efforts with confidence.

2. Know Your Target Audience

You can have the best copy, design, and distribution strategy. But if your content doesn’t speak to the right people, it won’t work. Understanding your target audience is one of the most important parts of any content marketing strategy framework. It shapes your messaging, formats, distribution methods, and even your success metrics.

The right audience research helps you create high-quality content that feels relevant, personal, and timely. According to Epsilon, 80% of consumers are more likely to buy when brands offer personalised experiences. That level of connection doesn’t happen without real insight into your audience's pain points, goals, and behaviours.

Go Beyond Basic Demographics

Knowing the age, gender, or location of your audience is a starting point, but it’s not enough. Dig deeper. You want to uncover:

  • - What problems are they trying to solve?
  • - What questions do they type into Google?
  • - Which social media channels do they spend time on?
  • - What social sites or forums do they trust for advice?
  • - What types of content formats do they engage with most: long-form content, short videos, user-generated content, or carousels?

A good content marketing plan connects your insights with the right tone, style, and structure. For example, if your primary audience prefers peer validation, focus on customer reviews and UGC. If they’re time-poor but research-focused, consider repackaging industry news and data insights into clear, skimmable blog posts.

Tools and Methods for Market Research

To understand your audience, use both qualitative and quantitative methods. Start with surveys and interviews. Ask your existing customers why they chose your brand, what problems you helped them solve, and what content they found helpful.

Then combine that with data from tools like:

  • - Google Analytics (to track behaviour and referral sources)
  • - Meta Business Suite and LinkedIn analytics (to see what your audience engages with)
  • - SEO tools like Semrush or Ahrefs (to find what people are searching for)
  • - CRM data (to match user behaviour with content touchpoints)

Your goal is to build a complete picture. That means going beyond assumptions and getting clear, documented insights to guide your content production.

Match Content to Audience Segments

Most brands don’t have just one audience. You may serve decision-makers, end users, or both. You might target different buyer stages or business sizes. Your marketing strategy should map out each segment and define content for each one.

A common approach is to group content needs by stage in the marketing funnel:

  • - Top of funnel: focus on reach and awareness. Use blog content, social video, and influencer marketing to grow online visibility.
  • - Middle of funnel: offer proof and build trust. Use guides, webinars, or reviews.
  • - Bottom of funnel: support action. Create comparison pages, case studies, or sales-focused landing pages.

This kind of mapping helps you generate content ideas that feel timely and useful, rather than just repeating the same ideas in different formats.

Let Platforms Guide Your Format Choices

Your audience’s content preferences vary across social media marketing channels. What works on TikTok may flop on LinkedIn. Pay attention to where your audience is most active, and how they interact with content.

Short reels and community polls might work best on Instagram, while long-form content and thought leadership pieces may be more effective on LinkedIn. Your social media strategy should adapt to the strengths of each platform, while your core messaging stays consistent.

Paid reach can also play a role here. Use paid ads to test headlines, visuals, and hooks. These insights often translate into stronger organic content because they show what gets attention fast.

Keep Adapting As You Learn

Audience preferences shift. Trends evolve. New platforms rise. Regular audience research helps you adapt your marketing plan and formats to match what your readers or viewers care about now.

Review feedback from comments, emails, or DMs. Watch what performs well in your analytics. Use that input to shape future content. This is where a good content management system and workflow makes a difference.

When you build your content strategy around real audience needs, you move from guessing to growing. The result? Content that gets noticed in search results, shared across social media, and remembered when it’s time to buy.

3. Audit Your Existing Content

Before you create new content, take a step back and look at what’s already out there. A content audit is one of the most overlooked content marketing tips, but it’s where some of the best insights come from.

Auditing your current content helps you understand what’s working, what needs updating, and what should be removed altogether. It also saves your team time by helping you repurpose high-performing assets instead of creating from scratch.

Start with your blog. Review your past articles and assess which ones are still driving traffic, ranking in search results, or generating conversions. Identify pieces that once performed well but have dropped in visibility. These are ideal candidates for content refreshes. You can update the stats, improve the structure, or optimise the keywords to bring them back to life.

Then move on to your social media content. Review your posts across different social media sites and channels. What formats get the most engagement? Are there posts that drove a spike in follower growth, shares, or link clicks? Which ones flopped?

This part of your content strategy framework isn’t just about performance—it’s also about relevance. Some content becomes outdated due to shifts in industry trends, changes in your offer, or a shift in your primary audience’s expectations. If a post no longer supports your marketing strategy, archive or revise it.

Here are key things to look for in your audit:

  • - Topics: Are they still aligned with your goals? Are they solving pain points?
  • - Performance: Check views, time on page, bounce rate, backlinks, and engagement metrics.
  • - Channel fit: Is the content aligned with the platform it’s on? What worked on Instagram might not work on LinkedIn.
  • - Calls to action: Are they still active and relevant? Are you using them to guide users through your marketing funnel?
  • - Content formats: Is your content mix balanced across video content, blog posts, carousels, or UGC?

You can also use tools like Google Analytics, Google Search Console, or third-party SEO platforms to extract data quickly. Track search impressions, click-through rates, average position, and drop-offs. This helps identify underperforming pages that still have ranking potential.

Don’t forget to review your visuals, especially on social platforms. If you’re using the same templates or style repeatedly, your audience might start tuning out. Test new creatives and review how past visuals contributed to performance spikes.

An audit is also the best time to review your content management system setup. Is it easy to search, tag, or update content? Can your team collaborate on refreshes without delay? A solid backend helps keep your content operation smooth, especially as your library grows.

Once your audit is complete, group your content into three buckets:

  • - Keep: These are performing well or still relevant.
  • - Update: These need minor changes to remain competitive or accurate.
  • - Remove: These no longer support your goals or add value.

This process gives you a strong baseline for your next steps. It also helps with strategic distribution, as you now know what content can be re-shared, repurposed, or supported with ads or influencer marketing.

4. Map Content to the Customer Journey

Every potential customer goes through stages before making a decision. If your content doesn’t meet them where they are, you risk losing their attention or their trust. That’s why mapping content to the journey is a core part of any comprehensive strategy.

A strong content marketing strategy delivers the right message at the right time, guiding your audience from awareness to decision. This also helps you diversify your formats, use the right channels, and structure your marketing plan around what the customer needs.

Let’s break it down:

Awareness Stage: Make Them Stop Scrolling

At the top of the funnel, your goal is audience reach. People don’t know your brand yet, so your job is to show up and add value.

This is where blog posts, UGC, infographics, reels, and industry explainers shine. You want to answer common questions, introduce your brand voice, and speak to your customers' pain points without pushing your offer.

Some ideas for top-of-funnel content:

  • - “How to” guides based on search queries
  • - Short videos that highlight a relatable problem
  • - Social media posts that use trending audio or relevant memes
  • - Content based on industry trends or market research
  • - Creator partnerships or influencer marketing to tap into new followers

The goal is to build online visibility in Google search and on social media channels where your audience is already active.

Consideration Stage: Prove You’re Worth Their Time

Once they know your brand exists, the next step is showing them why you’re better than the alternatives. Here, your content should educate, compare, and offer value without the hard sell.

This is where long-form content like guides, expert interviews, and webinars works well. You can also bring in customer testimonials, behind-the-scenes content, or social proof to build trust.

Mid-funnel content might include:

  • - A video walkthrough of how your product works
  • - Case studies that highlight real results
  • - Blog posts that compare tools, methods, or approaches
  • - Email campaigns that deliver tips, checklists, or mini-trainings
  • - Repurposed posts that expand on high-performing social media posts

These pieces should start linking back to your offer. Include CTAs that invite people to subscribe, download, or ask for more info. Keep the tone helpful and focused on value.

Decision Stage: Support the Final Push

At the bottom of the funnel, your audience is close to making a choice. Here, your content should make that choice easy. Focus on clarity, direct value, and calls to action that remove hesitation.

Bottom-funnel content includes:

  • - Pricing breakdowns or feature pages
  • - Limited-time offers promoted via ads
  • - Personalised sales emails
  • - Customer demo videos
  • - Strong landing pages supported by social media marketing

If you’ve mapped your content right, your audience has already seen multiple touchpoints by the time they get here. Your goal now is to remove friction and make the next step obvious.

Why This Mapping Matters

Without this structure, you’ll end up creating the same ideas over and over. Or worse, you’ll produce great content but deliver it at the wrong time.

When you match your content to each stage of the customer journey, you can:

  • - Improve lead quality and conversion rates
  • - Increase engagement across social media sites
  • - Support a clear content marketing funnel
  • - Deliver value without being pushy
  • - Build a better experience for your audience

This also makes content planning easier. You can balance your calendar with content types that serve short-term goals and long-term growth.

5. Map Content to the Customer Journey

building content marketing strategy - If & When Creative Agency

Now that you’ve mapped out your customer journey, it’s time to decide what types of content will connect. Not every format works for every brand and every stage. The right mix depends on your goals, your audience, and the social media platforms you’re using.

Choosing formats is about clarity. A good format supports your message, helps your audience take the next step, and fits naturally into your marketing strategy.

Start With Purpose, Then Pick the Format

Before picking the format, ask a simple question: what do you want the content to do?

  • - Are you trying to build awareness?
  • - Educate leads?
  • - Close sales?
  • - Support existing customers?

Once that’s clear, you can choose a format that fits the job.

Content Formats That Still Work

Here are some core formats to consider, based on what’s working across search and social:

  1. Blog Posts
    Still one of the most effective formats for building search visibility. Great for SEO, brand authority, and mid-funnel education. Make sure they’re well-structured and easy to scan.
  2. Video Content
    Short clips for social media, tutorials, explainer videos, or even livestreams. Videos are powerful across all stages of the funnel, especially on Instagram, YouTube, LinkedIn, and TikTok.
  3. User Generated Content (UGC)
    Photos, videos, or reviews from actual customers. This format builds trust and adds authenticity. UGC works well for both awareness and conversion, especially when used in ads or reposted across social media marketing efforts.
  4. Case Studies and Testimonials
    Ideal for bottom-of-funnel conversions. They offer proof that your offer works. Highlight specific outcomes, data, and the before-and-after transformation.
  5. Infographics
    Quick, shareable, and easy to understand. These work well on Pinterest, LinkedIn, and blogs. Great for simplifying stats or visualising a step-by-step process.
  6. Long Form Content
    Think whitepapers, in-depth guides, or pillar pages. These are best for SEO and lead generation. Use them to demonstrate deep expertise and rank for competitive keywords.
  7. Social Media Posts
    This includes everything from short captions and reels to polls and carousels. Ideal for top-of-funnel reach, but also helpful in driving traffic or boosting retention when paired with smart CTAs.
  8. Email Newsletters
    Still one of the best ways to deliver content directly. Use it for promotions, announcements, or delivering curated value.

Match Format to Channel

The same piece of content can take many forms depending on where it’s published.

  • - A blog post might become a short LinkedIn post, a Twitter thread, and a quote graphic for Instagram.
  • - A podcast can become a video clip, a written article, and a quote carousel.
  • - A customer story can be a case study, a reel, and a testimonial block on your website.

This approach increases content lifespan and makes the most of your resources. Avoid cross-posting the same piece without tweaking. What performs well on one platform may flop on another.

Let Data Guide You

Over time, your performance data will show you which formats work best for your audience. Look at engagement, shares, and conversion metrics. Then build more of what works.

If you’re not sure where to begin, audit your past content and pick your top three performers. Review the format, tone, and topic. Use that as the starting point for your next round of content production.

6. Pick Your Distribution Channels

Distribution is more than just hitting “publish.” Distribution in content marketing refers to how you share, publish, and promote your content across different platforms. It helps deliver your content to the right people at the right time.

There are two main types of distribution: organic and paid.

Organic distribution involves posting to your blog, social media pages, and email list, as well as relying on SEO to surface your content in search. It’s cost-effective and helps build long-term authority.

Paid distribution includes paid ads, sponsored posts, and boosted content on platforms like Meta, LinkedIn, and Google. It’s ideal for getting fast results or amplifying a high-performing piece of content.

Both can work together. For example, you might write a blog post, share it across your social channels, and then use a paid campaign to drive traffic to that post from a new audience segment.

Choose Channels Based on Audience Behaviour

To make the most of your marketing strategy, prioritise the channels where your audience already engages with similar content.

Ask these questions:

  • - Where does your audience discover new brands?
  • - Which social media sites do they trust for recommendations?
  • - Do they prefer quick updates or in-depth content?
  • - Are they more likely to respond to visuals, video, or written content?

For example:

  • - B2B audiences often hang out on LinkedIn, subscribe to newsletters, and respond to long-form content like whitepapers and webinars.
  • - E-commerce and lifestyle brands tend to do well on Instagram, TikTok, and Pinterest using short videos and carousels.
  • - SEO-driven content performs well when it’s tied to blog posts, industry keywords, and regular indexing by search engines.

Use your market research and analytics data to guide where you post, how often you post, and what you prioritise.

7. Build and Maintain Your Content Calendar

A content calendar turns scattered ideas into a focused plan. It’s the tool your marketing team uses to manage timelines, assign tasks, and publish content with consistency. It helps you plan content around business goals, seasonal campaigns, audience needs, and even platform trends.

What Should a Content Calendar Include?

A good content calendar doesn’t need to be complicated. It just needs to answer a few key questions:

  • - What are we publishing? (Topic or title)
  • - Where are we publishing it? (Blog, YouTube, social media, email)
  • - When is it going live? (Date and time)
  • - Who is responsible for each part of the process?
  • - What stage is the content in? (Draft, review, scheduled, published)

You can manage all this in a simple spreadsheet, a shared Notion board, or a project tool like Trello, Asana, or ClickUp. For larger teams, a proper content management system with built-in collaboration tools makes it easier to stay on track.

Align With Your Marketing Plan

Your content calendar isn’t just about dates. It’s part of your broader marketing plan. That means it should account for:

  • - Product or service launches
  • - Ad campaign timelines
  • - Key dates like holidays or events
  • - Monthly themes or content pillars
  • - Performance check-ins for KPI tracking

If you're running a comprehensive strategy, your calendar also needs to factor in repurposing, updates to content, or follow-up content linked to past campaigns.

For example, if you post a blog on Monday, you might schedule social posts around it on Tuesday and Thursday, share a related customer testimonial on Friday, and then review traffic and engagement the following week.

Don’t Just Plan—Review and Adapt

Planning is only half of the job. The other half is maintenance. A good calendar adapts based on what’s working. If a certain type of content is underperforming, you revise your calendar to make room for new ideas. If a campaign overperforms, you double down.

Set time aside every week or fortnight to review published content, check KPIs, and adjust upcoming plans.

Collaboration Starts Here

Your calendar is also your internal comms tool. It keeps your sales team, design team, and content creators on the same page. Everyone knows what’s in the pipeline, what assets are needed, and when content is due.

You can also use your calendar to plan cross-channel coordination. For example, a single campaign might include:

  • - A blog post on your site
  • - A teaser on Instagram Stories
  • - A paid ad with video content
  • - A feature in your newsletter
  • - A follow-up Q&A or poll on LinkedIn

When this is planned in advance, you get smoother execution and stronger results.

8. Repurpose Your Content

Repurposing means taking one piece of content and reshaping it into multiple formats. It’s one of the most effective ways to increase efficiency without sacrificing quality.

Start with your top-performing content. Use analytics to find blog posts, videos, or social media posts that got high engagement, traffic, or conversions. These are ideal for reformatting.

Here’s how repurposing might look in practice:

  • - Turn a blog post into a LinkedIn carousel or Instagram reel
  • - Convert a podcast episode into a quote graphic, a written summary, and a tweet thread
  • - Break a long video into short clips for Instagram, YouTube Shorts, or TikTok
  • - Pull stats or takeaways from a whitepaper into a short-form visual guide
  • - Take a customer testimonial and feature it across multiple formats: email, website, social post, and case study

You don’t need to repeat content—you’re reformatting for reach. Different platforms reward different types of content. By adjusting the format and structure, you stay relevant and expand your audience reach.

Why This Repurposing Matters

Most teams spend weeks creating a single campaign or blog post, only to move on after hitting publish. That’s a waste. With a smart promotion and repurposing strategy, that same piece of content can drive results for weeks—or even months.

It also supports consistency. If you’re short on time or resources, repurposed content helps you maintain momentum across channels without always starting from scratch.

Plus, the more places your content appears, the better your search results visibility, the more touchpoints you create with potential customers, and the stronger your brand becomes.

9. Track Performance and Optimise

You can’t improve what you don’t measure. Tracking the performance of your content is critical if you want your strategy to stay effective over time. Without data, you’re guessing. You can spot trends, fix what’s not working, and double down on the content that moves the needle. It gives your team direction. It also helps justify spend, improve workflows, and support bigger campaigns down the line.

What Should You Track?

Start by going back to your goals and KPIs. The metrics you track should align with what your content is trying to achieve. Here’s how to approach it across different goals:

For traffic growth

  • - Use Google Analytics to measure sessions, traffic sources, bounce rate, and time on page
  • - Track search visibility using tools like Ahrefs or Semrush to monitor keyword rankings
  • - Look for which blog posts or pages bring in the most visitors from organic search or social sites

For lead generation

  • - Monitor form submissions, email signups, or free trial conversions
  • - Track where leads are coming from—was it a blog, a video, or a social post?

For brand awareness and reach

  • - Use social insights to track impressions, reach, and engagement rate
  • - Track how often your content is shared, saved, or mentioned on social media platforms

For sales support and conversions

  • - Check conversion rates from key landing pages or product-focused content
  • - Review how many closed leads interacted with your content during their journey

Optimisation: Make Data-Driven Changes

Once you have data, use it.

Update blog posts that have dropped in rankings. Refresh stats, add new links, or change the title to improve click-throughs. If a video isn’t driving views, try changing the thumbnail or resharing it on a different platform. If social content flopped, test a new hook or creative style.

This is also where you look at your overall content strategy framework. Are your formats still working? Are there gaps in the customer journey? Is your strategy reaching the right people?

Keep testing, reviewing, and refining. That’s where the real growth happens.

Content marketing doesn’t need to be complicated—it needs to be consistent, strategic, and audience-focused.

Don’t Let Good Content Go to Waste

building content marketing strategy - If & When Creative Agency

The difference between content that performs and content that gets ignored is strategy. Don’t just focus on creating more—focus on creating with purpose. Know who you’re speaking to, why it matters, and what action you want them to take. Keep your process clear, your goals visible, and your team aligned. That’s how you turn content into real business growth.

Let If & When Bring Your Content Strategy to Life

Need a partner to turn your content ideas into results? If & When Creative Agency helps brands plan, create, and deliver content that drives traffic and builds trust. From social media marketing to digital campaigns, we help you stay consistent, relevant, and on track with your business goals. Let’s build a strategy that works—without wasting time or budget.

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