Hospitality
marketing

Boost your bookings, create buzz, and fill tables with Australia's #1 hospitality marketing agency.

Our Hospitality Work

We don’t just create content—we craft experiences that capture attention and fill your venue. Every photo, video, and social media post is designed to showcase what makes your space unique, driving more bookings and encouraging customers to return. Through strategic storytelling and innovative campaigns, we ensure your venue stands out in the competitive hospitality landscape.

Close-up of a gourmet plate featuring toasted bread topped with sautéed mushrooms, fresh greens, cheese, and herbs on a rustic plate
Breakfast Smoothies
Homemade sandwich

Who We Work With

From award-winning restaurants to neighbourhood favourites, we partner with hospitality venues across Australia to amplify their brand and fill their space.

Image of a Lobby Café

Restaurants

Whether you’re pushing a new menu or want to ignite new growth, we're a restaurant marketing agency that creates mouthwatering visuals and campaigns that turn followers into diners.

Waiter serving coffee

Cafés

We’ll make your café the go-to spot with content that showcases your vibe, boosts foot traffic, and drives sales.

Hand Holding a Beer Mug

Bars

From happy hour to late-night crowds, we create bold content that gets people through your doors and keeps the drinks flowing.

Two men raising a toast with wine

Hotels

Attract more guests with stunning visuals, smart web design, and marketing strategies that fill rooms and boost direct bookings.

We've Worked With Some Of Australia's Best Venues

BANG TANG Logo
CHI CHI Logo
Devon Café Logo
BELLUCCI Logo
SAUCE BREWING CO. Logo
INDUSTRY BEANS Logo
MAMATANG CIRCLE LOGO
Yebisu Bar Grill Logo

Our Services

  • Content Creation

    We create content that sells. From drool-worthy food shots to behind-the-scenes videos, we highlight what makes your venue special and keep your audience hungry for more.
    Turn that ‘if’ into when.

    We create content that sells. From drool-worthy food shots to behind-the-scenes videos, we highlight what makes your venue special and keep your audience hungry for more.
    Turn that ‘if’ into when.

  • Hospitality Influencer Marketing

    New menu or restaurant launch? We connect your venue with the right influencers to create buzz, drive foot traffic, and turn followers into loyal guests.

    New menu or restaurant launch? We connect your venue with the right influencers to create buzz, drive foot traffic, and turn followers into loyal guests.

  • Social Media Marketing

    We handle your social media so you can focus on your business. From hospitality marketing strategies to content to daily posts, we’ll make sure your venue is always the talk of the town—and your bookings reflect it.

    We handle your social media so you can focus on your business. From hospitality marketing strategies to content to daily posts, we’ll make sure your venue is always the talk of the town—and your bookings reflect it.

  • Photography Services

    Your dishes deserve the spotlight. We create crisp, beautiful images that make your food, drinks, and space irresistible—perfect for menus, social media, and marketing.

    Your dishes deserve the spotlight. We create crisp, beautiful images that make your food, drinks, and space irresistible—perfect for menus, social media, and marketing.

  • Video Production

    Nothing sells your venue like video. We capture the energy of your space with videos that tell your story, showcase your offerings, and get customers excited to book their next visit.

    Nothing sells your venue like video. We capture the energy of your space with videos that tell your story, showcase your offerings, and get customers excited to book their next visit.

  • Web Design Services

    Your website is your digital front door. We design easy-to-navigate, mobile-friendly websites that make it simple for customers to browse your menu, book a table, or plan their stay.

    Your website is your digital front door. We design easy-to-navigate, mobile-friendly websites that make it simple for customers to browse your menu, book a table, or plan their stay.

Our Work

We’re more than a social agency—we’re a creative partner for the hospitality industry. From filling tables to building brand loyalty, our tailored strategies amplify your venue’s appeal and drive meaningful results.

The Kimchi Co

Devon Cafe

Olivado

Saigon Brew

Strategic Marketing for Hospitality Businesses

Stand Out and Stay Ahead with Effective Marketing Strategies Designed for the Hospitality Industry

We know what it takes to make your venue stand out in a competitive market. Our team combines creativity with effective marketing strategies designed specifically for hospitality brands. We stay ahead of hospitality marketing trends to ensure your venue is always in the spotlight, whether it’s through digital channels like social media, paid ads, or email campaigns. By focusing on customer engagement and building customer loyalty, we help you not only fill seats but also keep your guests coming back. As experienced hospitality marketers, we create campaigns that drive bookings, boost your reputation, and keep your venue buzzing with activity year-round.

Level Up Your Restaurant Marketing

Elevate Your Venue, Drive Bookings & Build Customer Loyalty

Is your venue ready to attract more attention and drive consistent bookings? At If & When, we specialise in hospitality marketing that elevates your brand and puts you on the map in the hospitality industry. Whether you’re a restaurant, bar, café, or hotel, our tailored marketing strategy is designed to not only bring in new customers but also build a loyal customer base that keeps coming back. Through creative digital marketing, social media campaigns, and targeted promotions, we help your venue stand out and become the go-to destination.

Let’s make your venue the place everyone’s talking about.

A person pouring coffee into a glass

Hospitality Marketing FAQs

How can content creation drive more foot traffic to my restaurant, café, or bar?

We create mouthwatering visuals and behind-the-scenes content that make your dishes, drinks, and venue irresistible. By showcasing your menu, ambience, and unique offerings, we help your venue stand out online and drive foot traffic through captivating content that encourages customers to book a table or stop by for a visit.

What sets If&When’s social media marketing apart for restaurants, cafés, and bars?

Our social media marketing is built for the fast-paced hospitality industry, with a focus on scroll-stopping content and strategic campaigns that highlight your venue’s personality. We understand the importance of driving customer engagement and turning online interactions into real-world bookings. Our goal is to keep your venue buzzing with activity by standing out in a crowded marketplace.

How can influencer marketing increase bookings for my hospitality business?

We connect your brand with social media influencers who resonate with your target audience, helping you reach new customers through trusted recommendations. By showcasing your venue, menu, and experience in an authentic way, influencer marketing builds buzz, attracts new visitors, and increases bookings. It’s an effective way to drive more people through your doors.

What are the latest hospitality marketing trends for restaurants, cafés, and bars?

Hospitality marketing trends are all about authenticity, visual storytelling, and digital engagement. Customers want to see mouthwatering shots of your dishes and drinks, experience your venue through behind-the-scenes videos, and connect with your brand on social media. User-generated content, influencer collaborations, and real-time engagement through stories and live streams are key to standing out from the competition. Embracing these trends helps you build a loyal customer base and keep your venue top of mind.

How does If&When market loyalty programs effectively for restaurants, hotels, cafés, and bars?

At If & When, we take a strategic approach to marketing loyalty programs that get your customers excited and engaged. We use a mix of social media campaigns, email marketing, and in-store promotions to highlight the perks of joining, whether it’s discounts, free menu items, or exclusive offers. We help create a seamless digital experience, ensuring your loyalty program is easy to sign up for and rewarding from day one. By personalising communication and using targeted campaigns, we build stronger relationships with your customers, increasing repeat visits and keeping your venue buzzing with loyal patrons.

What social media platforms are most effective for hospitality marketing?

Platforms like Instagram, Facebook, and TikTok are highly effective for hospitality marketing. Instagram is ideal for showcasing mouthwatering food shots and the atmosphere of your venue, while Facebook helps with event promotion, reviews, and engaging local communities. TikTok offers a creative space for viral content, behind-the-scenes videos, and fun customer interactions. At If & When, we tailor your social media strategy to these platforms, ensuring your brand reaches the right audience and drives bookings.

What paid advertising strategies are most effective for the hospitality industry?

For the hospitality industry, a mix of traditional digital marketing strategies like Google Ads and social media ads (on platforms like Instagram, Facebook, and TikTok) works well for increasing visibility and driving foot traffic. Platforms like SevenRooms, OpenTable, and Resy are highly effective for direct booking campaigns and increasing reservations. These platforms allow for targeted promotions, such as discounts or special events, directly linked to bookings, making them powerful tools in hospitality marketing. At If&When, we combine these tactics to create comprehensive campaigns that maximise brand exposure and booking conversions.

turn that if,
into when







    Google Rating
    4.9
    Based on 30 reviews
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